Read your payslip
Your payslip shows what your company pays you for one month, line by line. This page shows you where to find your payslips, what each line means, and how to save a PDF copy. It also explains the payslip email, and how to ask a question when a number looks wrong.
Before you start
- Every role has My payslips: Employee, Manager, Admin, and Owner. You see only your own payslips.
- A payslip appears only after an admin finalizes the pay run for that month. To finalize a pay run means to lock it, so it can no longer change. Until then, you do not see that month.
- A pay run includes you only if you were an active employee with base pay set on the day an admin ran payroll.
Open your payslips
- Open My space → My payslips.
- Find the month you want. The newest month is at the top.
Each month has its own card. The top of the card shows the month, your Take-home pay, a Finalized or Paid label, an Ask a question button, and a Download button. Take-home pay is your net pay: the money you get after deductions.
If the page says No payslips yet, no pay run that includes you has been finalized yet.
Read the breakdown
Under your take-home pay, the card lists each line of your pay in four parts.
| Part | What it shows |
|---|---|
| Earnings | Everything that adds to your pay. The first line is always Base pay, your monthly salary. Other lines can be an allowance, overtime, or a one-off adjustment (an extra amount for this month only). Gross pay is the total of your earnings. |
| Deductions | Everything that is taken from your pay, each with a minus sign. Total deductions is their sum. This part appears only when you have a deduction. |
| Net pay | Gross pay minus total deductions. It is the same amount as your Take-home pay. |
| Employer contributions | Money your company pays on top of your pay, such as its share of insurance. The card says "Paid by your employer, not deducted from your pay." It does not change your net pay. This part appears only when there is something to show. |
Your company names its own allowances, deductions, and one-off adjustments, so those lines can have other names than the examples here. Kelola shows its own lines, such as Base pay and the tax and BPJS lines below, in your Language. Lines your company names show the name your company typed, in every language.
At the bottom of the card, Days worked shows how many days you clocked in that month. Kelola counts them on the day an admin runs payroll, so a day you clock in after that is not in the count. It is for your information only. Kelola does not change your pay by the number of days you worked. To learn how clocking in works, see Clock in and out.
If you joined or left partway through the month, your base pay and your other monthly earnings show the days you are paid for, for example "(18/31 days)". Kelola counts calendar days: the days you were employed here that month, out of all the days in the month. One-off amounts, such as overtime, are not cut. If you took approved unpaid leave that month, an Unpaid leave line under deductions shows the days, for example "(2 days)".
A THR line is your religious holiday allowance (Tunjangan Hari Raya). After 12 months of work it is one month of your base pay and fixed allowances. Before that, it is a share of it: the months you have worked, divided by 12. THR is taxed together with the rest of that month's pay, so the PPh 21 line is higher in that month. December evens out the tax for the whole year. THR is not part of the wage that BPJS is worked out on.
Understand the tax and BPJS lines
Your company may pay in Indonesian rupiah (IDR) and calculate statutory deductions. Statutory deductions are the deductions that Indonesian law requires. In that case, your payslip also has lines for BPJS (national social insurance) and PPh 21 (income tax). Kelola calculates these lines for you. You see only the programs that you are enrolled in. BPJS Kesehatan, JHT, JP, JKK, JKM, and PPh 21 are official Indonesian names, so they look the same in every language.
| Line | Part | What it is |
|---|---|---|
| BPJS Kesehatan (employee) | Deductions | Your share of BPJS Kesehatan (health insurance). |
| JHT (employee) | Deductions | Your share of JHT (Jaminan Hari Tua, old-age savings). JHT is part of BPJS Ketenagakerjaan (employment insurance). |
| JP (employee) | Deductions | Your share of JP (Jaminan Pensiun, a pension). JP is also part of BPJS Ketenagakerjaan. |
| PPh 21 | Deductions | Your income tax for the month. In December, or in your last month at the company, it is the tax you still owe for the whole year. If you owe no tax, this line may not appear. |
| PPh 21 allowance | Earnings | A tax allowance. It appears when your company pays your income tax for you. It has the same amount as the PPh 21 deduction, so your net pay does not change. In December, or in your last month at the company, it covers the tax still owed for the whole year, so that tax does not come off your pay either. |
| PPh 21 refund | Earnings | Tax paid back to you. It can appear in December, or in your last month at the company. It appears when more tax was paid earlier in the year, by you or for you, than you owe for the whole year. |
| BPJS Kesehatan (employer), JHT (employer), JP (employer) | Employer contributions | Your company's share of the same programs. |
| JKK (employer) | Employer contributions | JKK (Jaminan Kecelakaan Kerja, work accident insurance). Only your company pays it. |
| JKM (employer) | Employer contributions | JKM (Jaminan Kematian, death insurance). Only your company pays it. |
Download a PDF copy
- Open My space → My payslips.
- On the month you want, select Download.
Kelola downloads the payslip as a PDF file. You can download it again at any time.
The PDF has the same lines as the screen. It also shows:
- Your company's name, your name, and your current position, if you have one. An older payslip also shows the position you have today.
- Your tax ID, if your company has it on your record. Like the position, it is the tax ID on your record today.
- The pay period and the days worked.
- A pay date. This is the day your company set for the payment when it finalized the pay run.
- Your net pay written in words, if your company turned this on.
Your company chooses the language of the PDF (English, Bahasa Indonesia, Simplified or Traditional Chinese) and how the PDF writes amounts. Your own Language preference changes the screens, not the PDF. The PDF names Kelola's own lines, such as Base pay, in the PDF's language.
The PDF prints Latin letters, Chinese characters, Vietnamese, and common signs, whatever its language. A few characters it has no font for, such as some Turkish or Polish letters and Korean, are left out; the screen always shows them in full. A currency sign it cannot print, such as ₹, is replaced by the currency code, such as INR.
Get the payslip email
When an admin finalizes a pay run, Kelola emails everyone in it. The subject names the month, for example "Your payslip for September 2026 is ready".
- Open the email.
- Select View my payslip.
- Sign in if Kelola asks you to. My payslips opens.
A few things to know about this email:
- It has no amounts and no attachment. This keeps your pay private, even if someone else sees your inbox. You see the numbers only after you sign in.
- It is in the Language you chose in your Preferences, or in English if you never chose one.
- Kelola sends it only when Email notifications is on in your Preferences. It stays on unless you turn it off. See Set your preferences.
- Kelola shows no in-app notification for a new payslip. The email is the only alert. If you turn off Email notifications, check My payslips yourself. An answer to a question you asked does come as an in-app notification.
Ask about a payslip that looks wrong
Before you ask, check these points:
- Lines under Employer contributions are not taken from your pay.
- PPh 21 allowance and PPh 21 with the same amount cancel each other out.
- Days worked does not change your pay.
If a number still looks wrong, ask from the payslip itself:
- Open My space → My payslips.
- On the month you want, select Ask a question.
- Write your question. You can use up to 1,000 characters.
- Select Send question.
Your question goes to the admins and the owner of your company. They run payroll, so they can see your payslip. A person with the Manager role cannot see your pay, so they do not get your question.
Your question now shows under the payslip with the label Waiting for an answer. You can have one open question per payslip. You can ask another one after the first is answered.
When an admin answers, the label changes to Resolved, and their answer shows under Answer from payroll. Kelola also tells you with a notification, and with an email if Email notifications is on. The email does not include your question or the answer. Sign in to read them.
A finalized payslip never changes. No one can edit or delete it. If a payslip is wrong, an admin can correct it in a later month, for example with a one-off adjustment.
If a month is missing, ask an admin or the owner directly. You cannot ask about a payslip you cannot see. The pay run may not be finalized yet. Or you may not have had base pay set when they ran payroll.